Implementation of a Technology-Enabled Diabetes Self-Management Peer Coaching Intervention for Patients With Poorly Controlled Diabetes: Quasi-Experimental Case Study

Marvyn R Arévalo Avalos   ¹ , PhD ;   Ashwin Patel   ² , MD, PhD ;   Haci Duru   ³ , PhD ;   Sanjiv Shah   ⁴ , MD ;   Madeline Rivera   ⁴ , RN, MSN ;   Eleanor Sorrentino   ⁴ , RN, MBA ;   Marika Dy   ^{5, 6} , MPH ;   Urmimala Sarkar   ^{5, 6} , MPH, MD ;   Kim H Nguyen   ⁶ , MPH, ScD ;   Courtney R Lyles   ^{7, 8} , PhD ;   Adrian Aguilera   ^{1, 9} , PhD

¹ School of Social Welfare, University of California Berkeley, Berkeley, CA, United States

² Pyx Health, Tucson, AZ, United States

³ Department of Criminal Justice, State University of New York Brockport, Brockport, NY, United States

⁴ MetroPlusHealth, New York, NY, United States

⁵ Division of General Internal Medicine at Zuckerberg San Francisco General Hospital, Department of Medicine, University of California San Francisco, San Francisco, CA, United States

⁶ Action Research Center for Health Equity, Department of Medicine, University of California San Francisco, San Francisco, CA, United States

⁷ Center for Healthcare Research and Policy, University of California Davis Health, Davis, CA, United States

⁸ Department of Public Health Sciences, School of Medicine, University of California Davis, Sacramento, CA, United States

⁹ Department of Psychiatry and Behavioral Sciences, University of California San Francisco, San Francisco, CA, United States