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Published on in Vol 11 (2026)

Preprints (earlier versions) of this paper are available at https://preprints.jmir.org/preprint/81441, first published .
Woman using smartphone with fresh vegetables and lemons for healthy cooking

Bridging the Digital Divide in Diabetes Care With an AI-Powered Health Coaching Intervention: Qualitative Formative Study

Bridging the Digital Divide in Diabetes Care With an AI-Powered Health Coaching Intervention: Qualitative Formative Study

Tejossy John   1, 2 , BPT, MPH ;   Sangeetha Mohanraj   3 , MSc, PhD ;   Tanjila Nawshin   4 , MS, MBBS ;   Tapan Mehta   2 , MSEE, PhD ;   Mohanraj Thirumalai   5 , MS, MEng, PhD

1 Department of Orthopedic Surgery, Heersink School of Medicine, University of Alabama at Birmingham, Birmingham, AL, United States

2 Department of Family and Community Medicine, Heersink School of Medicine, University of Alabama at Birmingham, Birmingham, AL, United States

3 Research Collaborative, School of Health Professions, University of Alabama at Birmingham, Birmingham, AL, United States

4 Department of Health Services Administration, School of Health Professions, University of Alabama at Birmingham, Birmingham, AL, United States

5 Division of General Internal Medicine and Population Health, Heersink School of Medicine, University of Alabama at Birmingham, Birmingham, AL, United States

Corresponding Author:

  • Mohanraj Thirumalai, MS, MEng, PhD
  • Division of General Internal Medicine and Population Health
  • Heersink School of Medicine, University of Alabama at Birmingham
  • 701 19th Street South, ALGEN 580
  • Birmingham, AL 35294
  • United States
  • Phone: 1 312 218 7740
  • Email: mohanraj@uab.edu